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Services
Pump Repair
If you have a pump breakdown which requires immediate attention or an old pump which requires overhauling, we are more than happy to receive the pump back to our workshop and turn it around for you in the quickest way possible. If the pump cannot be lifted from the system and requires attention on site, we can also arrange for one of our dedicated site engineers to visit you and deal with the problem on site.
Tapflo ensures customers that repair is carried out by qualified personnel only, so you can be confident your product is carefully examined from expert hands. With Tapflo 5 Year Warranty all the replacement or repairing of worn parts are completely covered and free of charges.
Surveying & Assessment
The pump is the heart of any process and therefore its reliability and efficiency is vitally important. For example, in cooling systems, a pump failure can cause equipment to overheat. In lubrication systems, inefficient pump performance can result in equipment being either destroyed or critically damaged. In critical process systems such as power generation, pump downtime can cause substantial costs in terms of lost production. As a result, engineers often oversize pumps to ensure that they are more than capable of meeting the requirements. Subsequently higher than required operating and maintenance costs befall many sites.
If you would like your process, installation or pump assessed or surveyed to determine whether it is operating efficiently or whether it can be improved in any way to reduce operating costs and maintenance costs, we can arrange for one of our dedicated engineers to come to site to carry out a full survey and assessment.
Order Management & Tracking
Enquiring with us and placing an order isn’t where our responsibility and level of service ends. Tapflo UK pride themselves on maintaining our high level of customer service until you have received the pump and are happy that it works as per your requirements. Once you place an order with us, an order acknowledgement is supplied to you within a 24-48 hr time frame with a confirmed date of delivery so that you can forward plan around the supply of the equipment purchased from us. Any changes are notified to you ahead of schedule and once the order has been dispatched tracking information can be supplied so that you can monitor the delivery schedule and also plan accordingly.
Design & Specification
If you have a particularly troublesome application that you don’t know what to do with give us a call and we will design and specify the correct equipment to fulfil your exact requirements. It could be as simple as selecting the right pump for the job or providing a bespoke pumping system from our Custom System department.
Typical pumping systems are comprised of 5 basic components:
1. Pumps
2. Piping
3. Valves
4. Prime Movers / Pump Drivers
5. End Use Equipment such as Heat Exchangers, Tanks or other hydraulic equipment
Careful consideration needs to be taken on all five of these components to ensure that a pumping system works efficiently and meets the exact requirements for which it was designed for. We can work closely with you to ensure that all five of these components are correctly sized and supplied to provide you with the most efficient pumping system befitting your requirements.
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