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Get In Touch

To Discuss Your Process Pump & System Requirements

Tapflo UK bring a wealth of knowledge and passion to the pump industry, from humble beginnings twenty years ago to a market leader for the supply of industrial process pumps today.
We pride ourselves on service and response times, going above and beyond to service the needs of our ever growing customer base.

Tapflo’s Global Reach

Tapflo is recognised worldwide as a trusted manufacturer and supplier of process pumps and systems in over 75 countries.

View full list of countries

FAQs

What are your opening hours?

I need a pump but have no idea what I need.

Do you offer next day delivery?

Can I get an update on my order?

Do you offer hiring options for pumps and equipment?

Do you offer trials on your pumps and process systems?

Do you ship internationally?

Do you offer site visits?

Do you offer repair or maintenance services?

Can’t find a pump on our site?

What payment methods/terms do you use?

Will I know a lead time when enquiring?

Do you offer returns or refunds?

Can I change my order once I’ve placed an order?

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What are your opening hours?

Are opening hours are as follows:

 

Monday: 8:00-16:30

Tuesday: 8:00-16:30

Wednesday: 8:00-16:30

Thursday: 8:00-16:30

Friday: 8:00-16:00

Saturday: Closed

Sunday: Closed

 

Outside of our opening hours, we are unable to take calls. However, you can email us at any time, and we will respond as soon as possible during our next business day.

I need a pump but have no idea what I need.

Don’t worry, contact us, tell us your requirements and let us help you.

 

Our team of pump experts are here to provide you with the best solution for your pumping needs.

Do you offer next day delivery?

Yes, we offer next day delivery on many pumps when ordered before 3pm.

 

If you require information on which pumps are available, see individual product pages, or contact us and we’ll be happy to assist.

Can I get an update on my order?

Absolutely, give us a call or email us and we’ll update you on your order as soon as possible.

Do you offer hiring options for pumps and equipment?

We don’t currently offer hiring options for our pumps and equipment. But if you require a trial for a system before committing to a purchase, we’ll be happy to assist.

Do you offer trials on your pumps and process systems?

Yes. Before committing to a purchase, if you would like to evaluate the system, we offer trial opportunities.

However, this will be case-by-case dependent.

 

Contact us for more information.

Do you ship internationally?

No, we only ship to within the UK. If you need a pump or system overseas, please visit one of our sister Tapflo Group sites in the section above to find your nearest provider.

Do you offer site visits?

Yes, if a site visit is required or we need more information about your application, we will visit your site to get the best solution to your needs.

Do you offer repair or maintenance services?

Yes, we offer maintenance and repair services for all of our products.

 

Visit our service page and contact us today.

Can’t find a pump on our site?

We don’t advertise every pump and system we sell.

 

Contact us and we’ll be happy to help source or create something bespoke for you, no matter your requirements.

What payment methods/terms do you use?

We accept BACS, 30-Day Account and Proformas for payment.

Will I know a lead time when enquiring?

All quotations will have a lead time. Our operations team will keep you updated if there are any changes to the lead time.

Do you offer returns or refunds?

Yes, depending on the circumstances. We will always do our best to support you.

Can I change my order once I’ve placed an order?

Yes, ideally the sooner we hear about any required amendments the better, but we will do our best to accomodate.

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